Friday, July 30, 2010
Thursday, July 29, 2010
I just rang Telstra and got the most disinterested sales guy out! I was ringing to see of Telstra might be competitive enough to move my accounts to, and to get a new iphone 4, it went like this....
I said I have 3 accounts with optus, and I get free calling between my accounts, and I pay this much, get this much data, calls and free sms' and mms, on this plan with optus, and I can order over the phone and get it delivered to my house, as I live 100kms from a Telstra shop, can you match the prices etc.... OR even offer me something thats competitive to that to switch my accounts,
he said, "NOPE, cant do any of that or even close sorry, AND YOU HAVE to come into a shop, we are not doing online sales till September"
Me: "Ok thanks for your time, I will be signing with Optus again then"
he wasn't even interested in giving any deal or incentive or anything, and even said "take it or leave it"!
With that attitude I wont be calling them back again, I havnt talked to Telstra in years, and I guess I wont be again.. good to see nothing much has changed!
They are still not competitive!
I have good coverage and speed with Optus, so the line of we have better speed and coverage doesn't wash with me !
Monday, July 19, 2010
Investigative journalism is what has been missing from this whole story since it started. It started out as a beat up by Gizmodo, and 1000's of bloggers took that ranting with no fact, as thruth, thus a whole storm in a thimble started.
This is not a real issue like the one that RIM had that email bug in their phone for months before they did anything about it, and to this date they never admitted a fault. Or Microsoft had stuffed xbox 360's for years and have only just done something by releasing a new xbox, and yet put all their users through pain (40% return rates and repairs) of constant fixes, I myself have had 5 xbox 360's fixed! How many car companies or builders would stand up to this? I never saw this much ranting on the net, on blogs and forums with those above mentioned issues.
Is it a Major issue... no, its it a minor one.. yes, but no more or no less than every other phone out there. Its like complaining your car gets stone chips, and that the car maker is some how responsible for not putting enough paint on the car to stop getting stone chips, stupid! And now that car maker is giving you a free car bra, and yet some people still complain? It must be a slow news week, this is such a NON STORY!
The fact that Apple even had a press conference about it, is amazing, and UNPRECEDENTED in the tech community.